Refund policy

Returns

We accept returns within 7 days of delivery, provided that:

• The item is unused, unworn, and in original condition

• All original tags and packaging are intact

• Proof of purchase is provided

For hygiene and quality reasons, we do not accept returns on worn, washed, or damaged items.

To initiate a return, please contact us at support@ackhiii.com with your order number and reason for return. Returns sent without prior approval may not be accepted. Return charges apply. 

Non-Returnable Items

The following items are non-returnable:

• Sale or discounted items

• Gift cards

• Items marked as final sale

• Items showing signs of wear, washing, or damage caused by the customer

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

We recommend using a tracked shipping service for returns. Ackhiii is not responsible for items lost in return transit.